1. Home
  2. FAQ
Frequently Asked Questions

111bid FAQ — Answers to All Your Questions

This FAQ page covers everything in detail — from betting, accounts, and payments to bonuses and security.

50+
Answer to Your Question
8
Browse by Category
24/7
Live Support
Bengali
Language Support

Topic-Based Help

What do you need help with?

Click on any topic below to jump straight to that section's FAQ.

Account & Registration

All questions related to opening an account, logging in, changing your password, and updating your profile.

View Questions
Deposits & Withdrawals

Full details on deposit and withdrawal processes, limits, and timelines for Mobile Pay, Nagad, and Rocket.

View Questions
Bonuses & Promotions

Everything you need to know about welcome bonuses, cashback, free bets, and loyalty rewards.

View Questions
Betting Rules & How It Works

Questions about live betting, odds, bet cancellation, cash out, and Sports Betting rules.

View Questions
Security & Verification

Information on KYC verification, two-factor authentication, account security, and data privacy.

View Questions
Mobile App

All your questions about app download, installation, updates, and mobile betting — answered.

View Questions

No results found.

Try different keywords or Help Centercontact us.

Account & Registration

To create an account on 111bid, you'll need an active Bangladeshi mobile number, a strong password, and you must be at least 18 years old. Registration is completely free and takes just 2 minutes. Register now.

On the login page Click the "Forgot Password?" link. An OTP will be sent to your registered mobile number. Use the OTP to set a new password — the entire process takes under 3 minutes.

Your account will be temporarily locked after five consecutive incorrect password attempts. It will unlock automatically after 30 minutes. If your account has been suspended for another reason, At the Help Center Contact us via live chat.

After logging in, you can update your name, email, and password from "Account Settings". To change your registered mobile number, you'll need to complete KYC verification first, then The support team's Need assistance.

No. Under 111bid's rules, each person may only hold one account. If multiple accounts are detected, both may be permanently closed and the balances forfeited.
Deposits & Withdrawals

111bid currently supports deposits via Mobile Pay, Nagad, Rocket, and cryptocurrency. Deposits through all methods are credited to your account instantly.

The minimum deposit at 111bid is just ৳200 BDT, made through any mobile banking method available in Bangladesh. No hidden charges apply.

Withdrawal requests are typically processed within 5–15 minutes. Funds reach your mobile banking account within 24 hours at most. Having KYC verification completed speeds up the process further.

First, wait 5–10 minutes. If it still hasn't arrived, take your deposit transaction ID (TrxID) and At the Help Center Contact us via live chat. Most issues are resolved within 30 minutes.

Daily withdrawal limits are determined by your account tier and KYC verification status. Standard accounts can withdraw up to ৳1 lakh per day, while verified accounts enjoy higher limits. For more details Support Contact us.
Bonuses & Promotions

Your welcome bonus will be credited to your wallet automatically the first time you make a deposit after registering. For bonus amount and terms, Promotions Page View.

Before withdrawing bonus funds, you must meet the applicable rollover requirements — typically 5–10x the bonus amount in wagers. The specific terms for each bonus On the Promotions page is provided.

With weekly or monthly cashback offers, you get back a set percentage of your net losses during a given period. Cashback is credited to your account on Mondays or on the designated day.

When you have a free bet, you'll see a "Free Bet" option on your bet slip. Selecting it means no funds will be deducted from your own balance. Winnings from free bets are subject to rollover requirements.
Betting Rules & How It Works

Yes, 111bid offers live betting and in-play betting. You can place real-time bets during matches across 30+ sports, including cricket, football, tennis, and badminton. On the bet page View all live matches.

Bets generally cannot be cancelled once confirmed. However, for matches with the cashout feature enabled, you can partially or fully cash out within a specified window.

Yes, odds change based on market demand, team conditions, and match situation. The odds in effect at the time you confirm your bet are the ones that will apply.

If a match is cancelled or abandoned, the full bet amount will be automatically refunded to your wallet. Refunds are typically processed within 24 hours.

Yes, you can bet on multiple matches at once using an accumulator or parlay bet. If all your selections win, the odds multiply and your payout can be significantly higher.
Security & Verification

KYC (Know Your Customer) verification is required to protect your account and prevent money laundering. Verified accounts benefit from faster withdrawals and higher limits. Verification can be completed with a photo of your national ID or passport.

Log in and go to "Account Settings > Security". You'll find the option to enable 2FA there. An OTP will be sent to your mobile number. Keeping it active prevents unauthorized access to your account.

111bid uses 256-bit SSL encryption. All your data is stored on secured servers and is never shared with third parties. To learn more, please see our Privacy Policy Read.
Mobile App

From the app page Download the APK file directly and install it on your Android phone. Before installing, enable "Install from unknown sources" in your phone settings. Separate instructions for iOS users are also available on the instructions page.

Start by closing the app and reopening it. If the issue persists, clear the cache and try again. Make sure you're running the latest version of the app. If it's still not resolved, At the Help Center Contact us.

You'll receive an in-app notification whenever a new update is available, and you can update directly from there. Or App Page Download the latest version from
Support & Help

The 111bid support team is available 24/7 via live chat. At the Help Center Start a live chat. You can also reach us by email — we typically respond within 1–3 hours.

Yes, 111bid's support team provides assistance fully in Bengali. Bengali-speaking support agents are always available for users in Bangladesh.

For any complaints or issues, At the Help Center Reach out directly. Every complaint is taken seriously, and we aim to resolve it within 24 hours.
Quick Support
Start Live Chat Email Support

Average response time: 5 minutes

Helpful Links
Good to Know
  • Must be 18 years or older
  • One account per person
  • All transactions are SSL secured
  • Practice Responsible Betting

More Details

Learn more about 111bid FAQ

Why read the 111bid FAQ?

111bid is one of Bangladesh's most popular online Sports Betting platforms. Every day, thousands of Bangladeshi users reach out to support with questions about account registration, betting, payments, and bonuses. This FAQ page brings all those common questions and answers together in one place.

Here you'll find clear, concise answers covering everything from opening an account and placing your first bet to deposits, withdrawals, bonuses, and security — all written with Bangladeshi users in mind.

If you can't find your answer in the FAQ, reach out to us directly via our At the Help Center Contact us. Our Bengali-speaking support team is available 24/7 to assist you.

About Responsible Betting

111bid is committed to responsible betting. Betting is entertainment — it should never be seen as a source of income. Set your own limits and play within them.

  • Set a daily betting budget for yourself.
  • Don't chase your losses by placing more bets.
  • If betting is causing stress rather than enjoyment, take a break.
  • If you need help, Responsible Gaming Go to page.

Don't have an account yet?

Sign up for free in just 2 minutes and get a 100% welcome bonus on your first deposit.

Register for Free Enter

18+ | Bet Responsibly | Free Registration

বাংলা